EKREM
EKREM With its outstanding leadership in the jewellery sector since 1957, Ekrem
is proud to offer the best services to its customers by dynamically getting adapted
to the new trends and developments of the market.
Ekrem exerts all efforts to become one of the best brands in Turkey and worldwide,
and maintains its customer oriented growth without compromising the quality of its
services. The fundamental concept of Ekrem offering a rich selection of product
range combining elegance and simplicity at a globally recognized quality is to make
a woman feel beautiful, chic and classy. In line with this view Ekrem expresses
a unique style, blending a creativity and quality.
OUR MISSION
Make a woman feel beautiful, smart and classy with our products.
OUR VISION
Operate a total of 100 stores in national and international markets by 2015.
CUSTOMER SATISFACTION
Ekrem promotes the basic principle of earning the trust and loyalty of the customers
with its product line featuring unique design, convenience, quality, diversity,
reliability and a future oriented service approach including post-sales lifetime
maintenance guarantee as the key features.By supporting its operations with continuous
research and training efforts and offering its customers a modern and prestigious
feeling with its product lines, Ekrem rapidly moves forward towards the targets
its vision entails.
SERVICE QUALITY
With its trained and skilled staff Ekrem is on a constant path of creativity and
innovation. In addition to the stores, Ekrem also carries out support operations
for public relations, promotion & advertising activities, design works and on-line
store & stock monitoring system via its central unit at its head office in order
to strengthen the service quality of the brand. The meticulous, polite and competent
attitude of the store personnel is an additional contribution to the quality of
our services. The convenient design & layout of the stores which promote the comfort
of the customers defines the unlimited quality of this service. Comfortable and
standardized layout of the stores enables the customers to shop from each and every
store of us without experiencing the inconvenience of location adaption.
PRODUCT PROFILE
Ekrem sets a modern concept with a selection of the hottest and most prestigious
products globally recognized in the jewellery sector and presents its product lines
to its customers in retail showrooms. A keen pursuer of the global trends, Ekrem
creates the designs with an innovative approach and presents the fully hand crafted
line of products its customers.
MANAGEMENT PROFILE
Ekrem is operated under a professional management approach. The background of the
managers suited for both traditional and modern management principles allows a harmonious
team work of the staff members. Ekrem benefits the pay off from its positive investment
on a rational approach which is open to changes and which promotes the expertise,
a global vision and knowledge. By establishing an internal and external credibility
and trust Ekrem fulfills the necessities of becoming a brand. The management sets
the necessary conditions to enable the personal and professional development of
each staff member. The management follows and monitors these efforts without compromise
and also takes the necessary measures to enable the most efficient use of time as
a precious resource.